PUSD's Innovative Technology Services (ITS) has designed a graphic to help students get the technology help they need.  You can refer to the graphic below
when you are submitting a ticket through the ITS app on your chromebook,
when you visit https://pusd.freshservice.com/support/home (you must sign in to the PUSD account that needs help),

or when you contact ITS for help at helpdesk@pusd.us