Metro GoPass TAP Card Program
GoPass Information
FAQ
- What is the GoPass Metro TAP Card Program?
- Why PUSD wants you to have a GoPass TAP Card?
- How can I get a Metro GoPass TAP card?
- I have my card, what is the next step?
- How can I stay safe on the Metro?
- Which transit agencies can I ride with GoPass?
- How do I replace my lost or stolen GoPass?
- Can I use the TAP app instead of a physical card?
What is the GoPass Metro TAP Card Program?
Why PUSD wants you to have a GoPass TAP Card?
How can I get a Metro GoPass TAP card?
I have my card, what is the next step?
To start riding for free, register it using one of the options below with the new eligibility code from your school.
- Online at TapToGo.net/GoPass
- Call TAP at 866.TAPTOGO (866.827.8646) Monday - Friday 8 a.m. – 4:30 p.m.
How can I stay safe on the Metro?
Be Aware Stay alert and avoid distractions, such as your phone. Keep an eye on your belongings and watch out for your fellow riders.
Choose Safe Spots When traveling, stand or sit in well-lit areas near other passengers. Know the location of emergency intercoms on trains, platforms, and entrances.
Report Issues If you notice anything suspicious, report it using the TransitWatch app or call 888.950.SAFE. For emergencies, dial 911.
For more safety tips, please visit www.metro.net/riding/safety-security.
Which transit agencies can I ride with GoPass?
With an active GoPass TAP card, you can enjoy unlimited free rides on Metro bus and rail, AVTA, City of Commerce Transit, Culver CityBus, Foothill Transit, Glendale Beeline, GTrans, LADOT Dash, La County Shuttles, Long Beach Transit, Montebello Bus, Norwalk Transit, Pasadena Transit, Santa Monica Big Blue Bus and Torrance Transit.
Your GoPass is valid on local services (not Commuter Express services).
How do I replace my lost or stolen GoPass?
If your card is lost or stolen, contact your school administration for a replacement, and then visit taptogo.net/gopass to activate your new card.
Can I use the TAP app instead of a physical card?
Yes! To use a virtual card on your phone, please follow the instructions at the GoPass Portal.